Terms Of Service

Welcome to Carpets N More (“we”, “our”, “us”).
By accessing or using our website https://www.carpetsnmore.co.nz/ (“Website”), you agree to be bound by the following Terms of Service.

If you do not agree, please do not use our Website.


1. Services Overview

Carpets N More provides:

  • Carpet supply

  • Carpet installation

  • Flooring-related services

  • On-site measurement and quotation

All services are subject to availability and confirmation.


2. Quotes & Pricing

  • All quotes are non-binding unless confirmed in writing

  • Prices may vary depending on:

    • Site conditions

    • Measurement changes

    • Material availability

  • We reserve the right to update pricing at any time before confirmation


3. Bookings & Payments

  • A booking is only confirmed after:

    • Acceptance of quote

    • Deposit payment (if required)

  • Payment terms:

    • Deposit may be required before work begins

    • Full payment due upon completion unless otherwise agreed

Failure to pay may result in delays or cancellation.


4. Cancellations & Rescheduling

  • Please provide at least 24–48 hours notice for cancellations

  • Late cancellations may incur a fee

  • We reserve the right to reschedule due to:

    • Weather

    • Material delays

    • Operational issues


5. Customer Responsibilities

Customers agree to:

  • Provide accurate information

  • Ensure site access on scheduled dates

  • Remove furniture or obstacles unless agreed otherwise

  • Inform us of any site risks or special conditions

Delays caused by the customer may incur additional charges.


6. Installation & Workmanship

  • We aim to provide high-quality workmanship

  • Minor variations may occur due to:

    • Material characteristics

    • Subfloor conditions

  • Any issues must be reported within a reasonable timeframe


7. Warranty & Liability

  • Manufacturer warranties apply to materials supplied

  • Installation workmanship may include a limited warranty period

We are not liable for:

  • Pre-existing subfloor issues

  • Damage due to misuse or neglect

  • Indirect or consequential losses


8. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • Our liability is limited to the value of the services provided

  • We are not responsible for:

    • Loss of profits

    • Business interruption

    • Indirect damages


9. Website Use

You agree not to:

  • Use the Website for unlawful purposes

  • Attempt to hack, disrupt, or misuse the Website

  • Copy or reuse content without permission

All content is owned by Carpets N More unless otherwise stated.


10. Intellectual Property

All website content including:

  • Text

  • Images

  • Branding

is the property of Carpets N More and may not be used without permission.


11. Privacy

Your use of our Website is also governed by our Privacy Policy.


12. Third-Party Links

Our Website may contain links to external websites.
We are not responsible for their content or policies.


13. Changes to Terms

We may update these Terms at any time.
Continued use of the Website constitutes acceptance of changes.


14. Governing Law

These Terms are governed by the laws of New Zealand.


15. Contact Information

Carpets N More
📍 Auckland, New Zealand
📧 [email protected]
📞 +64 21 679 321